Principal Technical Analyst (Exchange Server with Active Directory)

Principal Technical Analyst (Exchange Server with Active Directory)

Ref: EIS111

Salary from £31,020 to £35,938 per annum with further progression opportunities to £39,257

You will have considerable experience of supporting and maintaining Exchange 2007 and Exchange 2010 enterprise level environments, preferably including Cloud Based solutions as well as a range of email clients including Outlook. You will have experience of supporting delivery of email to mobile / smartphone devices. Additionally you should have knowledge of integrating Exchange with other software / server applications including text messaging. A solid understanding of PowerShell will be desirable as will experience of supporting integration with Linux based Sendmail systems.

You will also have demonstrable knowledge and experience of supporting an Active Directory environment across multiple Domains and/or Forests at a highly technical level. You will have a proven track record in relation to Active Directory maintenance and support. You will have a good technical understanding of Active Directory Domain Topology, OU structure, AD Schema administration, AD Group structures, Group Policy and Account Administration. Experience of troubleshooting AD replication and performance is desirable.

You will be expected to maintain critical physical and virtual servers both proactive and reactively. You will work well under pressure when required and be flexible / adaptable to changing business needs. You will be expected to maintain systems to a high standard, monitor and manage capacity and ensure maximum availability of the services you support. You will have substantial experience of working in a customer focused environment and providing excellent customer support and ideally hold an ITIL v2 or 3 certification. An understanding of project and IT governance frameworks such as PRINCE2, COBIT, ISO270001 is also desirable.

In addition to the primary responsibilities of Microsoft Exchange and ideally Active Directory management, knowledge of, SharePoint, SQL, DNS, DHCP, VMWare, IIS, SCCM, MDT, APP-V  and/or Linux would be advantageous.

You will be expected to participate in on call rota to provide support 24hrs a day as necessary.

A detailed job description and person specification are available from our website together with an online application form. Alternatively, please telephone 01202 961134 (24 hour answerphone). 

Closing date: 16 May 2012