Credit & Office Manager (Canarsie, Brooklyn)

Credit & Office Manager (Canarsie, Brooklyn)

We are looking for a phenomenal Credit and Office Manager that has progressive experience in collections and customer service.

Summary:
This is an opportunity for a resourceful, adaptable Credit Manager with strong staff management, customer service and multi-tasking abilities to have a hands-on role in the leadership and day-to-day running of this critical function. Must work well within a team environment as well as independently. Knowledge and experience in credit and collections is essential. Individual must be able to prioritize and organize work in a fast paced environment.

Responsibilities:
1. Will be responsible for developing, providing guidance to and overseeing the work of a Credit and Customer Service Team of 3.
2. Assuming overall ownership of the credit and collections function, including:
a. Internal/External Management and Financial Reporting
b. Processing and handling receipts for major accounts
c. Proactively improving department processes, policies and systems
d. Maintaining debt to less than 90 days and minimizing overall 90+ day aged debt exposure.
e. Producing accurate aging reports for senior management; and ensuring a high level of customer support and service.

Qualifications:
• Bachelor's degree in Accounting or Finance desired, or Experience of at least 5 years.
• Ability to communicate effectively while working in a multi task environment.
• Primary communication is via telephone with some personal contact.
• User knowledge of Excel and Word programs is a must.
• Able to work Monday-Friday, 40 hours a week
• Demonstrated success managing a professional, result driven and service focused Customer Service team.
• Excellent process, policy and system development, improvement and implementation experience.
• Strong leader and communicator with excellent customer service, relationship building, negotiation and decision-making skills.

• Location: Canarsie, Brooklyn
• Compensation: Compensation based on experience.
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.