Billing Associate

Billing Associate

Company: Delivery.com is a leading destination for local online and mobile ordering that connects users to restaurants and stores in their neighborhoods. Since 2004, the mission of Delivery.com has been to provide consumers and companies access to fast, convenient delivery and pickup from all of their favorite local businesses while at home, at work, or on the go. Today, Delivery.com has over half a million users and a network of nearly 10,000 restaurants, caterers, grocers, and other businesses in over 50 cities nationwide -- and is growing every day.

Position: Delivery.com is seeking a smart, energetic, self-starter to join our billing team. The ideal candidate will be comfortable in a fast paced environment, detail-oriented, and have the ability to recognize and solve problems accordingly.

Responsibilities: The Billing Associate will leverage their analytical critical thinking skills to assist Delivery.com merchants in understanding their statements and all charges related to orders through our platform. This person will also be assisting fellow colleagues, as well as users in transactional reconciliations. Other responsibilities include (but are not limited to):

Following up and preparing chargeback responses

Merchant payment changes

Bank deposits

Collections

Processing Delivery Points redemptions

Performing other duties as required

Requirements:

Bachelor's degree

Excellent verbal and written skills with the ability to communicate with colleagues and customers in an organized, concise manner

Strong analytical skills

Attention to detail

Interest in working in an entrepreneurial atmosphere

A "roll up your sleeves" mentality, with ability to adapt and creatively problem solve

Proficiency in Excel

Please respond to this posting with your resume and contact information.
This is a salaried position, compensated at market competitive rates, and includes full benefits, including health, dental, 401(k).

• Compensation: This is a salaried position, compensated at market competitive rates
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.