To collect on customer accounts with unpaid balances and propose adjustments to accounts when needed.
DUTIES AND RESPONSIBILITIES:
1. Initiates collection calls to customers with past due balances.
2. Reviews and organizes large amounts of data for dunning projects.
3. Researches customer billing and payment status.
4. Corresponds with customers regarding the status of their account.
5. Maintains current and accurate records of customer contact.
6. Responds to customer inquiries regarding invoices and statements received.
7. Corresponds with outside collection agency to generate and maintain accurate claims for customer accounts.
8. Prepares weekly and monthly collection reports.
9. Reviews records for customer product returns.
Bachelor's Degree in Business or Accounting or a minimum of 3 years related work experience. Must have excellent analytical, communication and organizational skills. Candidate must be able to work independently with minimal supervision. Should be proficient in Excel and Word.
- Compensation: $35,000 per year
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Tidak ada komentar:
Posting Komentar