 INSTITUTE OF EDUCATION
University of London
 Desktop Support Officer (LKL)
IT Services
Salary will be in the range £30,124 - £35,940 plus £2,323 London Allowance per annum
 This full-time post is fixed-term for two years and is available from July 2012.Â
Splitting your time equally between The London Knowledge Lab and Central IT Services, this position is a unique opportunity to support the Knowledge Lab’s predominantly Macintosh environment, whilst also contributing to the support of the Institute’s (IOE) centrally managed cross-platform Desktop Service.
The London Knowledge Lab is a unique collaboration between two of the UK's most prominent centres of research, the IOE and Birkbeck College. The Lab brings together computer and social scientists from a very broad range of fields. You will be pivotal in supporting their teaching, research and software development activities, including supporting their Linux based software development platform.
Qualified to degree level in Information Technology or a related discipline, you will have previous experience in supporting IT in a large cross-platform organisation. Good Macintosh and Windows support skills are essential and you should be confident providing technical support on both platforms. You will also have experience of conducting routine imaging and patching tasks.
You will require excellent communications skills and the ability to work on your own as well as be a team player. You will also be able to demonstrate that you are up-to-date in IT developments in the field of desktop and server computing.Â
Reference:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 7PR-IT- 5165
Closing date:Â Â Â Â Â Â Â Â Â Â Â Â 20 June 2012
To apply online please visit http://jobs.ioe.ac.uk or tel 020 7612 6159
We positively encourage applicants from all sections of under-represented communities
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