Deputy Director, Student Experience

Deputy Director, Student Experience

Coventry University London Campus

c£61,417 pa plus bonus and benefits Ref: CULC039

Situated in the heart of the City of London, Coventry University London Campus (CULC) delivers a range of dynamic, industry-relevant courses designed to equip students with the knowledge and key skills required to operate successfully in a global business environment.

To support our next exciting phase of development, we are seeking to appoint enthusiastic and passionate staff who will help us to become a key university of choice in London. This is an exciting time to join CULCs rich and dynamic working environment, offering the opportunity to grow and develop your career in a modern, forward-thinking educational institution with a passion for creating, supporting and developing the next generation of business leaders.

Responsible for managing a growing team and leading in all matters relating to three core areas of business activity; academic services, student services, and learning resources and IT. In all areas you will ensure the highest quality customer service and drive forward a culture of continuous improvement, ensuring that all services are delivered efficiently and cost effectively. You will be a member of the Campus Executive Team and work closely with the Director and Deputy Director (Academic and Employability), directly contributing to the development, implementation and review of CULC’s strategic objectives and business plan.

You will need to be able to demonstrate excellent leadership skills and significant customer-facing experience gained in a goals-focused, target-driven and customer-service oriented further or higher education-related environment. You must have a successful track record of managing Student Recruitment, Admissions, Registry and Student Support (welfare) and have a firm grasp of IT. A first degree (or equivalent qualification) is essential for this post and a qualification in Education Management would be a particular advantage.

Interviews: 23rd April 2012

For further information and to apply for the above post please visit our website at:
wwwm.coventry.ac.uk/londoncampus/aboutus/Pages/jobs.aspx
Closing date : 10th April 2012